Contact us
Contact details
| Passenger train operators - for queries, comments or complaints about a train journey, station, staff or ticket office | List of passenger train operators | |
| National Rail Enquiries - for timetables and planning your journey National Rail Enquiries website |
This email address is being protected from spambots. You need JavaScript enabled to view it. | 0345 7484 950 |
| Railcards - for railcard queries Railcards website |
This email address is being protected from spambots. You need JavaScript enabled to view it. | 0345 3000 250 |
| Rail Staff Travel - for staff travel queries Rail Staff Travel web site |
This email address is being protected from spambots. You need JavaScript enabled to view it. | 0800 652 1700 |
| Get involved - to share an innovative idea or concept that could help move the rail industry forward in the UK We aim to respond within 5 working days. Please do not send through anything that is confidential to you or any third party. |
This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| Any other enquiries | This email address is being protected from spambots. You need JavaScript enabled to view it. | 020 7841 8000 |
| @RailDeliveryGrp |
To contact another organisation related to rail, try the UK rail industry page which contains links to a wide range of rail bodies.
If you are a member of the media, you can contact the press office using the details in the Media centre.
Our postal address
Rail Delivery Group Ltd, 2nd Floor, 200 Aldersgate Street, London EC1A 4HD
If you are visiting us, please enter the building via the South Reception, next to the Giant Bike Shop and Pret-a-Manger.
Transport links
National Rail stations |
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London Underground |
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Buses |
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Cycle hire |
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NCP car park |
158-170 Aldersgate Street EC1A 4HY - 4 mins walk |
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