RDG accreditation



What is Accreditation?

The RDG’s TIS accreditation process certifies systems that sell or issue tickets to travel on the National Rail network including Ticket Office Machines, Ticket Vending Machines, On-Train Devices, Web-Based Systems and Apps.

our services

What to come to us for

The team arranges accreditation of ticketing systems and clarifies technical details in the RDG Standards against which the Ticketing Systems are accredited. Only accredited Ticketing Systems have access to the RDG applications that support retailing of National Rail products. If your retail system is or plans to write data to ‘Lennon', reserve seats in the National Reservation System or place sales on the Live Sales Management application, you need to talk to us. We also ensure consistency in the presentation of data by the public facing systems and ensure the face of a ticket issued to travel is in accordance with standards, whatever method of fulfilment is used.

process benefits

Process benefits

  • It assures passengers are able to purchase an authority to travel on any train to any location, based on correct fares and availability
  • It assures impartial, accurate apportionment of revenue between Train Operating Companies (TOCs)
  • It supports existing retailers, those new to the industry and new technologies, ensuring industry standards are met and making sure standards keep pace with new technology.


We’re developing our thinking about how to make accreditation guidance simpler and more accessible. New materials will be published later this year.

Contact us

The accreditation team would be delighted to assist with any queries you may have. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact details and the nature of your enquiry, and a member of the team will contact you shortly.

If you are considering applying for accreditation as a prospective retailer, you will need to be engaged with a TOC and/or our third party retail group. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

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